Privacy Policy

Last Updated: May 15, 2023

Welcome to Debalyi.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our English tutoring services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our tutoring services
• Sign up for our newsletter
• Request information or assistance
• Participate in activities on our website

The personal information we collect may include:

• Name, email address, phone number
• Educational background and English proficiency level
• Payment information (processed through secure third-party payment processors)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address, browser type, and operating system
• Pages you view and how you interact with our website
• Time spent on pages and referring websites
• Device information (type and ID)

We collect this information using cookies and similar technologies to improve our website functionality and user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our tutoring services
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Develop new products, services, and features
• Communicate with you about appointments, updates, and other information
• Process transactions and send related information
• Prevent fraudulent activities and ensure security
• Comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We may process your personal information because:

• We need to perform a contract with you
• You have given us consent to do so
• The processing is in our legitimate interests and not overridden by your rights
• We need to comply with legal obligations

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

5. Your Data Protection Rights

You have certain data protection rights, including:

• Right to Access - You have the right to request copies of your personal data.
• Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Preference cookies: Enable the website to remember your preferences
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

7. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.